DOMESTIC SHIPPING

There is a $5 flat rate shipping fee for all domestic orders. Orders will ship within 3-5 days from the date of payment. Packages are typically sent via USPS and normally arrive in 3-5 days. Please note shipping times may vary, especially during the holiday season as USPS may slow delivery times. 

If the shipping address is different than the address provided at time of checkout, please reach out to us as soon as possible. Once a shipping label has been created you will receive an email with the tracking information. Please note it may take another day or two for the post office to receive the package and update the tracking information. 

If you feel your item may have been lost in transit, please send us an email with the tracking and order info so that we can look into it and potentially get a replacement order sent out to you.

APO/FPO/DPO SHIPPING

Please note, while our website doesn't currently accept APO/FPO/DPO mailing addresses, we will happily ship to these locations. When placing your order, please use a U.S. based address to receive the domestic $5 flat rate shipping fee. In the order notes, please include the correct military/diplomatic shipping address and we will ship to the correct address with the necessary customs information included. 

INTERNATIONAL SHIPPING

International shipping rates are priced based on the size and weight of the items in your order. Orders will ship within 3-5 business days from the date of payment. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen.

If the shipping address is different than the address provided at time of checkout, please reach out to us as soon as possible. Once a shipping label has been created you will receive an email with the tracking information. Please note it may take another day or two for the post office to receive the package and update the tracking information. 

Please note, we are not responsible for any taxes, duties, and customs charges payable to the destination country of the shipment. 

If you feel your item may have been lost in transit, please send us an email with the tracking and order info so that we can look into and potentially get a replacement order sent out to you.

ECO-FRIENDLY PACKAGING

We are committed to creating a more sustainable and eco-friendly shipping experience. Our Thread Holders are packaged in 100% compostable kraft bags with an inner plant-based PLA lining. We use fully recyclable shipping supplies such a corrugated cardboard boxes, kraft paper mailers, and 100% compostable poly mailers. If you ever receive a package from us that includes styrofoam padding, please know this is material we have recycled from other shipments we receive here in the store.